We are very sorry to hear that you would like to return or exchange our product/s. MySchoolDepot will accept Return or Size Exchange of a product only if the following conditions are met.
- Return/Size Exchange should be initiated within 7 days of order delivery.
- The tags on the product should be intact.
- The product should be unwashed, unused and in an undamaged condition.
- The item needs to be returned along with the original packaging.
Please contact our team at +91 81266 266 66 to place a return or exchange request. After receiving your request, we will inform you about reverse pick up process.
If reverse pickup facility is not available at your location, we may ask you to send products via a good courier company. Also, we request the customer to send the scanned copy of the courier slip to firstname.lastname@example.org and MySchoolDepot will refund the amount in form of MSD Cash. MySchoolDepot will refund the courier slip amount or INR 100, whichever is less. Please ensure that you do not end up paying more than INR 100 for items being returned.
Kindly maintain a record of shipping details, in form of courier slip or any other reciept. We may need your record in an unfortunate event where the product is lost or damaged in transit.
After we go through the quality check, your return will be processed and your MSD account will be credited with MSD cash in 5-7 working days. If you have any questions , we care more than happy to help at +91 81266 266 66.